Hatch Baby has issued a recall for nearly 1 million power adapters for its Rest 1st Generation sound machines due to a shock hazard. The adapters, with model number CYAP05 050100U, have a defect where the plastic housing can detach and expose power prongs, posing a risk of electric shock. Consumers are advised to stop using the adapters immediately and contact Hatch for a free replacement.
Hatch Baby, a company known for its sleep aid devices, has initiated a recall of nearly 1 million power adapters for its Rest 1st Generation sound machines. This recall comes after reports of the adapters' plastic housing detaching during removal from power outlets, exposing the electrical prongs and creating a potential shock hazard. The recall affects adapters sold in the United States and Canada between January 2019 and September 2022.
The recalled power adapters are identifiable by their model number CYAP05 050100U. These adapters were included with the Rest 1st Generation sound machines sold through various retailers including Amazon, Target, and Best Buy. The issue was identified after 19 reports of the adapter housing detaching were received, with two of these incidents resulting in minor electrical shocks to consumers. This prompted Hatch Baby to take action in compliance with the U.S. Consumer Product Safety Commission (CPSC) to prevent further incidents.
Consumers possessing the affected adapters are urged to immediately cease usage and contact Hatch for a free replacement. Hatch has outlined a specific procedure for affected customers, which involves unplugging and cutting the cord of the recalled adapter, taking a photograph of the cut cord along with the model number, and submitting this evidence through Hatch's dedicated recall website. This process is critical to ensure consumer safety and compliance with the recall protocol.
In response to the recall, Hatch Baby has announced that it will no longer source adapters from Jiangsu Chenyang Electron Co., the supplier of the faulty products. The company is committed to enhancing its quality control processes to prevent similar issues in the future. This includes rigorous testing of all components and finished products to ensure they meet safety standards before reaching consumers.
The recall of nearly 1 million Hatch Baby power adapters highlights the importance of stringent safety standards and quality control in manufacturing. Consumers affected by this recall are advised to follow the set procedures to receive a replacement and ensure their safety. Hatch Baby's proactive approach in addressing this issue reflects its commitment to consumer safety and trust.